The highly anticipated boxing match between Mike Tyson and Jake Paul may be over, but the fallout for Netflix is just beginning. The streaming giant is facing a $50 million lawsuit over the technical issues that plagued the live broadcast of the fight.
Millions of viewers tuned in to watch the fight, but many were left frustrated and disappointed by the constant buffering, glitches, and streaming issues that disrupted their viewing experience. Despite Netflix’s claims that 60 million households watched the fight without issue, the complaints on social media told a different story.
One Florida man was so fed up with the technical issues that he decided to take matters into his own hands and file a lawsuit against Netflix. The lawsuit seeks damages of at least $50 million and claims that Netflix was woefully unprepared for the demand for the fight.
The lawsuit states that Netflix customers experienced “massive streaming issues” and that the company should have known better, given its history of technical problems. The lawsuit also claims that boxing fans and average Americans who wanted to watch the fight were left with “legendary problems,” including no access, streaming glitches, and buffering issues.
Netflix has since acknowledged the technical issues, but its response has been met with criticism. The company’s CEO, Elizabeth Stone, wrote to employees about the issue, highlighting the success of the event despite the technical challenges. However, many viewers felt that the company’s response was dismissive of their poor experience.
The lawsuit is a blow to Netflix, which had been hoping to capitalize on the success of the fight to boost its subscription numbers. Instead, the company is facing a costly lawsuit and a public relations headache. As the streaming wars heat up, Netflix will need to do better to keep its customers happy and retain its position as a leader in the industry.
