We’ve all been there – stuck behind a shopper who thinks the express lane is a free-for-all. But one Walmart cashier in Colorado Springs had the perfect response when a customer tried to abuse the system.
A fellow shopper witnessed the whole ordeal and shared the story, which has since gone viral. According to the eyewitness, the customer had a modest few items, but the woman behind him had a cart overflowing with goods. She rushed to cut in front of him in the 10-items-or-less express lane.
When the cashier politely asked the woman to choose which 10 items she’d like to purchase, the woman became flustered. The cashier patiently explained the rules, holding up her hands to illustrate the point and gesturing to the sign above the lane.
The woman grew increasingly agitated, eventually letting out a loud noise and storming off after giving the other shoppers the finger. The eyewitness was so impressed with the cashier’s quick wit and professionalism that he tipped her $20 on the spot.
It’s a small moment of triumph, but it’s a reminder that sometimes all it takes is a little bit of humor and humility to defuse a tense situation. Kudos to the cashier for handling the situation with grace and aplomb!
